They tell you they've detected a virus on your PC and need to be given remote access to put it right. These are the people who claim to be from Microsoft or another computer firm. Much as most of us like to think we're smart enough not fall for a scam, millions of people are conned every year into giving access to their PCs to tech support imposters.
What to Do if You Fell for a Tech Support Scam We'll give you a 10-point action plan in this week's issue, answering the question, "what should I do if I gave a scammer remote access to my computer?", give you Microsoft's tech support number and information on how to get tech support from Microsoft, and give you information about a new variation in the tax bill scam.Īnd, we'll point you to the legitimate tech support service we use to fix problems and help protect all our computers. So what do you do if you're one of those unfortunate victims? Tech support scams affect 3.3 million people and cost $1.5 billion every year. 10-point action plan for resolving fake tech support access to your PC: Internet Scambusters #710
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